Business IT vendor Computer software AG experienced a malware attack this thirty day period that has compelled the enterprise to shut down some of its inside methods.
Assistance provision to customers, which include with Computer software AG’s cloud choices, are not influenced, but the company’s helpdesk and inside communications are down.
The enterprise is currently asking customers needing help to e mail Computer software AG with problem descriptions and a phone-back range.
It also posted a disclosure discover stating that owing to the malware attack, Computer software AG is in the course of action of restoring methods and knowledge “in get to resume orderly operation”.
Whilst Computer software AG said it is not aware of any purchaser info staying accessed in the malware attack, safety researchers MalwareHunterTeam posted on social media that the Clop ransomware criminals took approximately a terabyte of knowledge from the German tech enterprise.
MalwareHunterTeam also posted an alleged ransom observe to Computer software AG from Clop that claimed “a good deal of delicate knowledge has been downloaded from your network”.
The Clop criminals are allegedly demanding in excess of US$twenty million from Computer software AG.
Clop has been energetic because 2019, concentrating on enterprises in Europe, the United States, Turkey, Mexico and Russia.
Darmstadt, Germany dependent Computer software AG commenced operations in excess of 40 many years back, and now promises to have in excess of ten,000 enterprise customers in in excess of 70 countries.